Refund Policy

Overview

We stand behind the quality of every product you receive from Starfish.com. If for any reason you’re not fully satisfied with your medication purchase, you may request a full refund within 30 days of your order. Our goal is to make your experience completely risk-free, so you can feel confident trying our products. Simply contact our support team, and we’ll make the process quick and hassle-free.

Refund Eligibility

All medication purchases from Starfish.com are eligible for a full refund within 30 days.

Refund Process

1. Request a Refund: To initiate a refund, please contact our customer service team at [email protected]. Provide your order number and details regarding your prescription.

2. Verification and Approval: Our team will verify the order and take the necessary steps to submit your refund request.

3. Processing the Refund: Once your refund request is approved, we will process the refund to your original method of payment. You will receive a notification via email once the refund has been processed.

Late or Missing Refunds

If you haven’t received a refund yet:

1. Check your bank account again.

2. Contact your credit card company; it may take some time before your refund is officially posted.

3. Contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund, please contact us at [email protected].

Contact Us

If you have any questions about our refund policy, please contact us:

Email: [email protected]

We are dedicated to providing excellent customer service and ensuring a smooth and hassle-free refund process. Thank you for shopping with Starfish.com!